Privacy Policy

Effective Date: January 1, 2026 • Roof Expert USA

1. Information We Collect

Roof Expert USA collects personal information submitted voluntarily by consumers through our online estimate forms, service requests, and telephone intake channels. This information includes your name, telephone number, email address, physical property address or ZIP code, and specific roofing project details.

2. How We Use Your Information

We use your information exclusively to connect you with independently owned, licensed, and insured roofing contractors operating within our national network serving your geographic territory. We do not sell, rent, or lease consumer personal records to unrelated third-party marketing companies.

3. Communication & Consent

By submitting your phone number or email address on roofexpertusa.com or any of our 99 city subdomains, you authorize Roof Expert USA and our matched independent roofing contractors to contact you via telephone call, SMS text message, or email regarding your estimate request.

4. Data Security & Retention

We implement industry-standard encryption protocols (SSL/TLS) to protect personal data during transit and storage. Access to submitted lead records is strictly restricted to authorized platform personnel and matched service providers.

5. Contact Our Privacy Officer

If you have any questions regarding this Privacy Policy or wish to request the deletion of your submitted contact details, please contact us at privacy@roofexpertusa.com or by calling (888) 208-4155.